Returns, Refunds and Exhanges Policy
At Melvónt, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a straightforward refund policy to ensure your peace of mind.
Returns and Refunds
We accept returns for a refund within 30 days of the original purchase date. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.
Returns and Refunds
We accept returns for a refund within 30 days of the original purchase date. To be eligible for a refund, the item must be unused, in its original packaging, and in the same condition as when you received it.
Refund Process
To initiate a refund, please follow these steps:
- Contact our customer service team at melvonthelp@gmail.com to request a return authorization.
- Pack the item securely in its original packaging and include any accessories or documentation.
- Ship the item to the address provided by our customer service team. Please note that you are responsible for return shipping costs.
- Once we receive the returned item and verify its condition, we will process your refund within 7 days. The refund will be issued to the original method of payment.
Exchanges
If you would like to exchange an item for a different size, color, or style, please contact our customer service team for assistance. Exchanges are subject to availability and must be made within 30 days of the original purchase date.
Exceptions
Certain items are not eligible for return or refund, including:
- Customized or personalized products
- Gift cards
- Clearance or final sale items
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately for assistance. We will work with you to resolve the issue as quickly as possible, either by providing a replacement or issuing a refund.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at melvonthelp@gmail.com. Our customer service team is available to assist you and ensure your satisfaction with every purchase.
By making a purchase from Melvónt, you agree to comply with the terms of this refund policy. We reserve the right to update or modify this policy at any time without prior notice.
To initiate a refund, please follow these steps:
- Contact our customer service team at melvonthelp@gmail.com to request a return authorization.
- Pack the item securely in its original packaging and include any accessories or documentation.
- Ship the item to the address provided by our customer service team. Please note that you are responsible for return shipping costs.
- Once we receive the returned item and verify its condition, we will process your refund within 7 days. The refund will be issued to the original method of payment.
Exchanges
If you would like to exchange an item for a different size, color, or style, please contact our customer service team for assistance. Exchanges are subject to availability and must be made within 30 days of the original purchase date.
Exceptions
Certain items are not eligible for return or refund, including:
- Customized or personalized products
- Gift cards
- Clearance or final sale items
Damaged or Defective Items
If you receive a damaged or defective item, please contact our customer service team immediately for assistance. We will work with you to resolve the issue as quickly as possible, either by providing a replacement or issuing a refund.
Contact Us
If you have any questions or concerns about our refund policy, please contact us at melvonthelp@gmail.com. Our customer service team is available to assist you and ensure your satisfaction with every purchase.
By making a purchase from Melvónt, you agree to comply with the terms of this refund policy. We reserve the right to update or modify this policy at any time without prior notice.